When a company stops advertising, consumers begin to forget the message. What is this process referred to? a. decay effect b. wear out effect c. carryover effect d. zero budget effect
Demographics refer to what consumer characteristic(s)? a. Age b. Income c. Education d. All of the above
The final step in the development of a creative strategy is the identification of _________. a. target audience b. constraints c. objective d. message theme
The _________ is responsible for scheduling various aspects of the agency's work to ensure the work is completed by the target deadline. a. Account Executive b. Creative c. Traffic Manager d. Client
This is the first step in the hierarchy of effects model. a. Liking b. Knowledge c. Awareness d. Preference
The __________ is the text or body of the advertisement. a. Headline b. Amplification c. Subheadline d. Proof of the Claim
__________ message strategies invoke feelings or emotions and match those feelings with the good, service, or company. a. Cognitive b. Affective c. Conative d. Warm & Fuzzy
Mike is your typical white Caucasian male currently living away from home. He comes from a middle class income and is currently studying information systems technology. He is very tech savvy and enjoys playing games on his Xbox, using his iPod touch and generally anything tech related. He is not a big reader, but enjoys staying informed about the world through newspapeers and various online news feeds. You can also catch him watching his favorite television shows The Colbert Report, Family Guy and Scrubs in his free time. When not watching television, you can find Mike jamming out to his alternative 90's music and exercising. Mike doesn't shop in retail stores or stay loyal to any paticular brand, however he loves a great deal when he sees one. His latest purchase includes a pair of Croc sandals which he wears religiously. Speaking of religion, he actually isn't very religious at all. In the future, Mike sees himself settled away from Carbondale, working a steady job, money saved, driving a new car and generally enjoying life.
Rapaille's method hints at deeper reasoning to our purchasing habits. I think his ‘decoding’ method merely a highly evolved form of rationalizing underlying emotion and reasoning. Although I can’t completely dismiss his theories, as they seem to work for many of his clients. The way I picture Rapaille’s deeper level of meaning is like this. We are always in an unconscious state of competition with our peers. We all buy products to differentiate ourselves in a world that encompasses over 6 billion people. In this world we are genetically 99.9% the same as each person and every other person. By surrounding ourselves with tangible products and services we feel unique, which in turn makes us feel empowered and satisfied. Tangible items simply serve as a bridge to these ideals.
I feel that whenever I set out to purchase something that I am guided by some deeper underlying reasons in my purchasing decisions. I could go out and buy a generic brand, but because it is the cheapest and is able to perform comparably to the luxury brand, it would make sense to buy the generic brand. However, underlying reasons insist that I buy the luxury brand because it is purchased by fewer consumers and because I am able to afford it, I don’t hesitate to pay up. I end up feeling that I made the right decision because I perceive that I have uniquely distinguished myself from the rest of my peers. The luxury brand is also more likely to have advertisements which reinforce this idea and that I’m worthy of this more expensive brand. But of course this all happens without conscious thought or articulate reasoning of course.
I think Frank Luntz’s study of carefully word choice is an excellent marketing strategy which is able pinpoint where people with opposing ideologies meet in the middle on different topics. However I find the way that he uses this strategy to market political/legal issues is completely deceptive to those to being targeted. Political advertising no doubt has some initial impact on me, but I usually take any political advertisement with a grain of salt. I realize political advertisements are notorious for being deceptive and I usually take appropriate actions by inferring with a trusted neutral news affiliate before making any judgments.
Narrowcasting is the dissemination of information about people in order to direct very specific advertisements to very specific audiences in likelihood that they respond strongly to a message. Many marketers believe that mass markets do not exist anymore. Instead they are focusing on creating messages targeted at specific segments of the public defined by values, preferences, or demographic attributes. Narrowcasting is important for the future as marketers aim to fight the overwhelming clutter which exists currently. By delivering specific messages to niche demographics instead of one mass broadcasted message, marketers hope to grab the attention of not more consumers, but people more likely to act on the messages themselves. Examples of narrowcasting include reaching out to voter demographics that are likely to be affected by an issue, search ads on the web and signage inside stores where consumers are shopping for an item being advertised.
“The secret of all true persuasion is to induce the person to persuade himself.” - Harry Overstreet
Viral marketing/advertising is used to increase brand awareness or relay a specific message through self replicating viral processes. This type of marketing is distributed either through word of mouth or enhanced by the network effects of the internet and pre-existing social networks. This type of marketing often experiences exponential growth in the message's exposure and influence as word of mouth grows. While some viral marketing strategies work better than other, nearly all successful strategies embrace a few if not all the principles from the following list.
1. Gives away products or services 2. Provides for effortless transfer to others 3. Scales easily from small to very large 4. Exploits common motivations and behaviors 5. Utilizes existing communication networks 6. Takes advantage of others' resources Source: http://www.wilsonweb.com/wmt5/viral-principles.htm
Guerilla Marketing
Guerilla marketing is another form of alternative advertising which focuses on low cost, creative strategies rather than big marketing budgets. Guerilla marketing often uses unconventional methods to target consumers in unexpected places. Guerilla marketing is typically found in public places to achieve maximum results. Street giveaways of products and/or PR stunts are common guerilla marketing strategies. To summarize, guerilla marketing involves minimum cost for maximum impact.
• Guerrilla Marketing is specifically geared for the small business and entrepreneur. • It should be based on human psychology instead of experience, judgment, and guesswork. • Instead of money, the primary investments of marketing should be time, energy, an imagination. • The primary statistic to measure your business is the amount of profits, not sales. • The marketer should also concentrate on how many new relationships are made each month. • Create a standard of excellence with an acute focus instead of trying to diversify by offering too many diverse products and services. • Instead of concentrating on getting new customers, aim for more referrals, more transactions with existing customers, and larger transactions. • Forget about the competition and concentrate more on cooperating with other businesses. • Guerrilla Marketers should always use a combination of marketing methods for a campaign. • Use current technology as a tool to empower your business.
Source: Jay Conrad Levinson Guerrilla Marketing(1984)
Ambient Marketing
Ambient marketing is another growing marketing strategy. Ambient marketing strategies typically stray from traditional media to create intelligent and creative marketing messages. These messages often produce mass attention in highly populated areas or directly interact with consumers in an un-obstructive way. Such examples include ads on hanging straps in railway carriages and on the handles of supermarket trolleys. The key to a successful ambient media campaign is choosing the right media format and combining it with a clever message. The term ambient marketing is thrown around a lot and can also imply the characteristics of both viral and guerilla marketing campaigns. Ambient marketing is not guerilla or viral marketing, but each strategy can certainly employ characteristics of ambient marketing.
This term creates the most disruption in the communication process. a. Transmission Device b. Encoding c. Decoding d. Noise
Buyer behavior belongs to what component of IMC? a. The Foundation b. Advertising Tools c. Promotional Tools d. Integration Tools
Corporate Names that are said to capture the essence of the idea behind a brand are called what? a. Overt Names b. Implied Names c. Conceptual Names d. Iconoclastic Names
Placement of one brand within another is what type of branding? (e.g. Intel chips) a. Family Branding b. Flanker Branding c. Ingredient Branding d. Private Brands
This consumer attitude reflects a person’s mental images, understanding, and interpretations of a product. a. Cognitive b. Affective c. Conative d. Image
Dual channel marketing refers to what? a. Selling the same good to both consumers and businesses b. Selling the same good to different generations c. Selling goods to consumers with different attitudes d. Selling a good to consumers with different values
We live in a world filled with clutter and constant bombardment from ads. I think most consumers ignore these ads unless are somehow engaged or entertained from them. Whenever a marketer loses this frame of mind with consumers, the ad simply becomes just another ad in the bunch. Creating ads that are able to differentiate themselves from the clutter is easier said than done however. To cope with the clutter, marketers have begun to rethink the way they make ads. As many consumers largely ignore commercials and ads today, marketers have found they can break the clutter by finding opportunities to integrate their products into the entertainment the consumers are enjoying already. By effectively creating ads that seem more like entertainment then ad themselves, they can effectively reach out to their consumers. The concepts of traditional media advertising has changed dramatically in the past decade. Instead of focusing on information and products, marketers have instead shifted to creating ads which focus on culture and emotional connections with consumers. By creating these deeply rooted connections with consumers, effective branding is generated where loyalty stretches beyond just reason. Branding makes consumers feel like they belong and share a deeper connection with a product and belong to a culture of other like minded individuals. When encountering these same products at the store we instinctively purchase them in hopes that we can somehow capture these same emotions we felt in the ad. Examples of well branded companies today include Apple, Tide, Chevrolet, Honda, Red Bull, Nike and Harley Davidson.
The fresh smell of fresh baked bread and fresh ingredients nearly knocks you off your feet when first stepping foot inside Panera Bread Company. As I began to walk around, I noticed the store keeps a consistent scheme of earth tones both inside and outside the building. Aesthetically pleasing shades of red, orange, yellow, green and brown make up a majority of the palette found on the walls, menus, furnishings and exteriors. The layout of the store is divided into multiple eating and lounging areas with the choice of booths or tables. The lounge area is outfitted with comfortable leather chairs and accompanying end tables and lamps. This area offers the same luxuries found at home so customers can relax, enjoy something from the menu or study. All food and drinks are prepared directly behind the counter so customers can seen their order as it's prepared. Menus behind the counter are well lit as are the seating areas with low hanging light fixtures providing just the right amount of light. Unlike many food establishments, Panera is able to provide the conveniences of fast food, but the atmosphere and quality of a premium restaurant.
I found the employees inside Panera just as enjoyable as the atmosphere. Employees working at Panera are fairly young and range anywhere from 18-30 years old. Employees are approachable and very accommodating. Customers visiting inside Panera range anywhere from small children to senior citizens. Social-economic classes also represent a very wide gap.
Overall, Panera delivers at creating an ambiance which fills the customer's senses with the additional perks of a typical fast food establishment. As an added bonus, free Wi-Fi access is provided to all patrons (which I used to post this blog!). I enjoyed my experience at Panera and would go back again.
Advertising means more to me than a product, service or profit from which will be gained from it. Advertising is the glue which holds our uninvited attention during the day when we have so little to surrender. Effective advertising keeps us thinking, talking and ultimately buying. Advertising should be clever, beautiful and engaging. But most importantly, advertising is everywhere, whether we know it or not.
Advertising works for me whenever I have prior intentions of purchasing a product or service. Advertisements with thoughtful design or clever marketing tend to push me in favor of the given item though.
My favorite advertisement currently is from Cadbury.
I like the ad because it is unconventional and keeps you watching to find out what is being advertised. It's also fun to watch in general. Advertising should not feel manipulative or annoying. Advertising should provoke some emotion, but aggravation is not one of them.
I may not go out of my way to purchase their product, but if I'm confronted with the decision between two chocolate bars at some point in the future, I may very well try the Cadbury.
Onward and Upward
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I just graduated from SIUC last month and I feel accomplished...BUT this is
only the beginning. The job search has begun and it's tough but Im keeping
the ...
Test questions
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Chapter 11.
The buyer-seller relationship where data is shared between organizations,
is known as an EDI Relationship. What does *EDI* stand for?
a. Every...
Last Test Questions ch. 11, 12, 13, 15
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*Chapter 11*
Q: What is designed to build long term loyalty and bonds with customers
through the use of personal touch?
A:Customer Relationship Management (...
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1. __________ handle phone in orders, faxes and online orders.
a. Field Sales
*b. In-House Sales*c. Sales Representatives
d. Telemarketers
2. The primary r...
Homework 15
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Questions for Test 4
Chapter 11
1) True or False
CRM stands for Customer Relationship Management
answer: True
Chapter 12
1) What group are not stake-ho...
Ch. 11,12,13,15 Test ?s
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Ch.11
1. CRM stands for?
A. Cause-Related Marketing
B. Customer Relationship Management
C. Cause Relationship Management
D. Customer-Related Management
Answe...
Homework 15 - EXAM 4 Questions
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Chapter 11
Q1. Beyond contracts, both parties trust each other is trust relationships,
in a buyer-seller relationship.
A. True
B. False
Answer A
Chapter 1...
Exam 4 Q&A
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*Chapter 11*
1. What is the primary reason that customers participate in incentive
plans?
A) To learn about new products
B) For superior cust...
Q&A's to last exam
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*CH. 11*
Question 1
Which of the following is *NOT* a method of Direct Marketing?
a. Direct mail
b. Catalogs
*c. Information search*
d. E-mail
*CH 12*
...
Review Questions for Exam 4
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Chapter 11
Q: What are examples of direct marketing?
a. direct mail
b. catalogs
c. Internet
d. mass media
e. alternative media
f. email
g. telemarketing
h. ...
Questions for Final Test
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Chapter 11
True or False
Q: Repeat Purchase Program is an incentive plan designed to encourage
customers to make repeat purchases.
A: False, Frequency P...
Motrin Mom
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The video. (The embedding code isn't working for me.)
On Sept. 30, Motrin released an ad that was about mothers carrying about
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I didn't get any direct mail today. However, my roommate is a frequent
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Sunday and Monday Advertising Recap
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Sunday May 31, 2009
9:00am: Woke up to my alarm on my phone. Wanted to go to church, but didnt
feel too well.
9:30am: Made breakfast, bacon, grits and eg...